Contact Us, Account History (Customer Invoice) & Store Locations

Review Store Policies before Purchase

Solarpowergetics (SPG) offers comprehensive customer support. We guarantee rapid resolution. Do not return a product for exchange without an authorization number issued by a Customer Service Representative.

Before contacting us, please conduct your own research and development about renewable energy for your particular application. We do not have the resources (employees) to provide general information about renewable energy. We are ecstatic about answering specific questions related to our products!

Learn about renewable energy at www.solarpowergetics.info

Email us anytime

customerservice@solarpowergetics.com

Call us by Telephone or Skype

Provide your U.S.A. telephone number. Include the best time to contact you. A Customer Service Representative will contact you within 24 hours (excluding weekends and holidays).

• Call us (U.S.A. Customer Service):
  • San Diego: 858-366-4622
  • Los Angeles: 213-814-2737
  • Phoenix: 602-281-4478
  • Portland: 360-283-5272 
  • Chicago: 312-239-0407
  • Denver: 303-872-0312
  • Houston: 713-893-1319 
  • New York City: 646-736-7944
• Call us (International Customer Service):
  • Hong Kong: 852-8199-0178
  • Paris:
  • Prague:
  • Dubai:
  • Rio De Janeiro:
  • New Delhi: 
• Free Skype Telephony - Skype Name: solarpowergetics (Skype is great for domestic and international telephone communications on the Internet. Download in your language for free at www.skype.com)

Regarding a Purchase

Before contacting us, send an email with your country prefix and telephone number. Include the best time to contact you. A Customer Service Representative will contact you within 24 hours (excluding weekends and holidays).

We may only discuss specific information with the account-holder. The following information is extremely helpful for quick customer identification and resolution:

1. Your contact information
2. Your email address
3. Warranty Registration Card (for certain products) 
4. Payment information
5. Invoice number

For your security, we must verify the above details before discussing any account-specific information.

• Always obtain the name and location of the Customer Service Representative who assisted you.
• Record the date and time of your discussion.

For courteous service, please be polite. Ask to speak to the CSR Supervisor if you are not satisfied with the Customer Sales Representative. 

Corporate & Store Locations

Do not return a product for exchange without an authorization number issued by a Customer Service Representative.

Corporate Mailing Address USA:

Solarpowergetics Inc. 7660 Fay Avenue H-106, La Jolla, California 92037

Corporate Mailing Address ASIA:

Solarpowergetics Ltd. Rooms 1318-20, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

 To obtain the status of an order, enter the confirmation number and click Go!

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