Solarpowergetics (SPG) Customer Service

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SOLAR SYSTEMS
Gemini Solar System
Lunar Solar Station
Small Wind Turbines
SOLAR THERMAL
Venus Water System
Radiant Floor Heating
SOLAR OUTDOOR LIGHTS
Courtyard Park Lights
Solar City Lights
Solar Street Lights
Solar Lot Lights
Stadium Flood Lights
Poles & Fixtures
SPECIALTY LIGHTING
Solar Flood Lights
Solar Billboard Lights
Solar Wallpacks
SOLAR HIGHWAY
Road Markers
Directional Light Signs
Road Stud & Markers
Traffic Signal Lights
Beacon Strobe Lights
COMPONENTS
Solar Panels ON Grid
Solar Panels OFF Grid
Solar Brackets
Fullriver Batteries
Base Utility Boxes
Solar Charge Controllers
Inverters ON Grid
Inverters OFF Grid
Thermal Collectors
Hot Water Tanks
Metal Halide / Philips
MH Ballast
LPS Sylvania / Philips
LPS Ballast
SOLARPUTZ
Appliances
Light Bulbs
Landscape Lights
Seasonal Gifts
Solar Generators
CFL Light Bulbs AC
CFL AC DEALS
CFL Light Bulbs DC
CFL DC DEALS
LED Light Bulbs AC
LED AC DEALS
LED Prism Street
LED Light Bulbs DC
LED DC DEALS
LED Prism Street

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Customer Service

Review Store Policies before Purchase
Contact Us Regarding a Purchase
Telephone Numbers & Emails
Manufacturers, Suppliers & Trading Companies
Distributors & Volume Buyers
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Review Store Policies before Purchase

Solarpowergetics SPG® offers comprehensive customer support. We guarantee rapid resolution. Do not return a product for exchange without an authorization number issued by a Customer Service Representative.

Before contacting us, please conduct your own research and development about renewable energy for your particular application. We do not have the resources (employees) to provide general or technical information about renewable energy. We are ready to answer specific questions related to our products. Contact us by email or telephone.

Contact Us Regarding a Purchase

To contact us regarding a product you received, don't forget to add your international prefix and telephone number. Include the best time to contact you. A Customer Service Representative will contact you within 24 hours (excluding weekends and holidays). The following information is helpful for quick customer identification and resolution:

Your contact information

Your Email address

Your direct telephone number with international prefix

Warranty Registration Card (if applicable)

Payment Information

Invoice Number

For security purposes, we must verify account-related information before discussing a sales transaction.

Always obtain the name and location of the Customer Service Representative who assisted you. Record the date and time of your discussion.

For courteous service, be polite. Ask to speak to the CSR Supervisor if you are not satisfied with the Customer Service Representative.

Telephone Numbers

Talk to a live Customer Service Representative. We are based on Hong Kong and San Diego, California. If a CSR does not answer, leave a brief message. Include your country code and the best time to contact you. A Customer Service Representative will contact you within 24 hours (excluding weekends and holidays).

International Customer Service - Asia

Hong Kong: eight, five, two, 8199-0178

Customer Service - United States of America

San Diego: eight, five, eight, 366-4622

Emails

Customer Service Email: Hong Kong

Customer Service Email: United States of America

Skype: Solarpowergetics
(Click on the "Call Me" button to use Skype)

Skype is free for domestic and international telephony on the Internet. Download in your language for free at www.skype.com.

Distributors and Volume Buyers: Hong Kong

Manufacturers, Suppliers and Trading Companies: Hong Kong

To obtain the status of an order, enter the confirmation number and click Go!
Confirmation Number:

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